Concorde Battery Model RG24-11M

Description
Warranty
Shipping & Returns
Product Reviews

Description

(Concorde RG24-11M) Concorde Sealed Lead Acid Aircraft Batteries

Before you place your order, Please call 800 652 5546 to check stock on this battery!

Description of the RG24-11M Aircraft Battery:

Recombinant Gas - The RG® Series are low resistance, valve regulated lead acid (VRLA) batteries.

Superior starting power
Reliable essential power in the event of a generator failure
Low impedance design
Maintenance free
Constructed with non removable vent valves - no addition of electrolyte or water required
Aerobatic: Non spillable at any altitude or attitude
Factory tested to assure airworthiness
Shipped fully charged and ready to install
Manufactured with absorbed glass mat separators (AGM)
The RG24-11M features a manifold to facilitate direct replacement of the originally designed manifold vented battery
RG® Series batteries ship non-HAZMAT

NOTE: This aircraft battery is not designed or intended for turbine aircraft engine starting applications. Warranty coverage applies to reciprocating aircraft engine starting, and standby / essential power installations.

Warranty

If the Battery or Assembly Part fails during normal and customary use, due to defects in materials or workmanship, within 180 days (6 months) or 300 hours, whichever occurs first, from the Date of First Installation then Full Warranty Credit will be processed. Reciprocating Engine Starting and Standby Applications If the Battery or Assembly Part fails during normal and customary use, due to defects in the Battery or Assembly Part's materials or workmanship, after the 180th day (6 months) but no later than the 730th day (24 months), from the Date of First Installation, or after the 300th hour but by no later than the 1200th hour of operation, based on the Logbook or Part History Log, whichever occurs first, then Partial Warranty Credit for the Battery or Assembly Part will be processed Turbine Engine Starting Applications If the Battery or Assembly Part fails during normal and customary use, due to defects in the Battery or Assembly Part's materials or workmanship, after the 180th day (6 months) but no later than the 365th day (1 year), from the Date of First Installation, or after the 300th hour but by no later than the 600th hour of operation, based on the Logbook or Part History Log, whichever occurs first, then Partial Warranty Credit for the Battery or Assembly Part will be processed. Full Warranty Credit Full Warranty Credit means that Distributor receives full warranty credit for the failed Battery or Assembly Part enabling Distributor to provide End User with full warranty credit, based on Concorde’s price sheet in effect at the time End-User removes the Battery or Assembly Part from the aircraft based on the Log Book or Part History Log. Partial Warranty Credit Partial Warranty Credit shall be calculated by reducing the Full Warranty Credit by the “Pro-Rata Charge”. The “Pro-Rata Charge” will be calculated by determining the percentage of the useful service life of the Battery or Assembly Part used prior to the failure. The Pro-Rata Charge will be based on the number of days since installation or the number of hours of operation, whichever percentage is greater. For example, if warranty is claimed for a reciprocating installation where a battery is installed for 450 days and 550 hours the time frame of 450 days consumes 61.6% of the total days covered (450 days divided by 730 days covered). The hours installed consume 45.8% of the total coverage (550 hours divided by 1200 hours covered is 45.8%). Warranty credit would be based on days as 61.6% is greater and the Full Warranty Credit would be reduced by a Pro-Rata Charge of 61.6%. Warranty Termination The Limited Warranty shall terminate if: • The Battery or Assembly Part was not purchased new and unused, directly or indirectly, from a Distributor or OEM. • The claim for warranty credit, including proper documentation, was not received by a Distributor within sixty (60) days from the date of the Battery or Assembly Part’s removal. • The Battery or Assembly Part has been abused, neglected, altered, misused, improperly installed, tampered with, damaged in shipment, over or undercharged, or otherwise damaged through the act or neglect of a party other than Concorde. • The Battery or Assembly Part has not been stored IAW Concorde’s published procedures. • The Battery or Assembly Part was not installed within 730 days (24 months) of the date the Battery or Assembly Part was shipped from Concorde to Distributor or OEM. • The Battery or Assembly Part was not maintained IAW the most current revision of the applicable Component Maintenance Manual (CMM). • The End-User does not fully comply with the warranty procedure. • The Battery or Assembly Part is not available for immediate return to Concorde for evaluation. • The Battery is a General Aviation type battery, designed to start reciprocating engines, that has been used to start or assist in starting turbine engine applications. Warranty Exclusions The warranty covers defects in material and workmanship only. The warranty does not cover installation, removal, administrative costs, rental service or freight charges. Please contact Concorde Battery’s Warranty Administration Dept. with any questions. Domestically (800) 757-0303 Internationally (626) 813-1234

Product Reviews

Shipping & Returns

Shipping (USA)

Shipping is available via UPS or USPS and most items ship within 24 hours if the order is placed between Sunday and Thursday. Orders placed after 11am EST for USPS and after 2pm EST for UPS my not ship the same day. If your order comes in prior to that Monday through Friday, we try to get it out same day. All USPS shipments are picked up by Noon Monday through Friday. All UPS shipments are picked up by 3pm EST (sometimes earlier) Monday through Friday.

Any date estimates on shipping are provided by the shipping companies and do not include processing time, please be advised of that when making your shipping decisions. Their estimates do not factor in weekends, holidays, or processing time.

If you are local to SkySupplyUSA (New Castle, PA - about an hour north of Pittsburgh and an hour south-east of Cleveland), please feel free to stop in during our business hours Monday - Friday 8:30am - 5pm EST. If you know exactly what item you're looking for, give us a call and we'll have your items pulled at the front counter!

We can also ship with your FedEx or UPS account number, please call us for more information on those options.

Please also note that the shipping rates for all items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound. We realize this sometimes causes inflated shipping rates when ordering a large quantity of items, so if you feel that the estimator is giving you an outrageous shipping quote, feel free to reach out and we can double check.

Expedited Shipping (UPS Next Day, 2nd Day, or 3 Day)
Orders placed after 2 PM EST will be shipped the next business day.

UPS does not pick up on Saturday or Sunday, so all weekend orders will ship on Monday.

International Shipping
We can ship to almost any destination in the world. International customers must understand that all packages are shipped after a (3) day Review period and must clear customs in your country. The amount of time to do so varies from country to country and we have no control of the package during that time.

Customs, Duties, and Taxes (International)
You are responsible for assuring that the product can be lawfully imported to the destination country. When ordering from SkySupplyUSA, the recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders that are shipped to countries outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

Returns Policy
You must call or email for an RMA number. No refunds on unauthorized returns.

We offer a 30 day return period. Returned items must be in "brand new" condition and in its undamaged original packaging to be eligible for return. Spark plugs must be in their sealed plastic sleeves. Opened sleeved spark plugs are not returnable. There will be a 20% - 40% restocking fee on all non-defective products. The restocking fee varies from product to product. Special order items are not returnable.

You must pay the return shipping costs. If the return is a result of our error (you received an incorrect or defective item, etc.), we will refund it once the item has been returned in new condition and the issue is verified. Please note that computer software that has been opened or activated cannot be returned. Defective software will be replaced with the same product as purchased. All shipping charges will be paid by the buyer.

Refunds cannot be guaranteed for non-trackable shipping.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If your item includes a manufacturers return policy that differs from SkySupplyUSA policies, you will need to contact them directly to resolve your issue.

Concorde Battery Model RG24-11M

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Concorde Battery Model RG24-11M

Description

Warranty

Product Reviews

Shipping & Returns

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