Description
ASA-CALM,ASA Calm in the Face of Conflict
Author: Cheryl Cage
ISBN: 0-9714266-1-9
"I wish someone had given me this book when I was 16. These simple strategies can spare you a lot of worry and indecision." — Pat Boyd, Former Associate Superintendent of Schools, Nevada
"This book makes so much sense — in addition to being a fun and thought-provoking read!" — Diana Zettlemoyer, Real Estate Appraiser Business Owner
If you have ever found yourself:
- Wishing you could grab words out of the air the second you’ve spoken them,
- Avoiding conflicts instead of resolving them,
- Spending too much time ‘researching’ a problem instead of solving it,
- Losing sleep over a decision or conflict… (And who hasn’t?)
…Then you have come to the right book!
Cheryl Cage, President of Cage Consulting, Inc., has been an Airline Pilot Career Consultant since 1988. Through seminars and book sales she has assisted over 20,000 pilots in preparing for airline interviews. She has also consulted with over 4,000 pilots in discovering individual strategies for handling long-term career goals and specific job problems and concerns.
Because of the extensive responsibilities that come with being a member of a professional flight crew, pilots understand the need for recognizing trouble early, value a systematic problem solving process, and strive for the ability to implement decisions in a calm and practiced manner. In Calm in the Face of Conflict, Cheryl shares twelve important, yet simple, strategies for thinking through problems, decisions, and conflicts that she and her clients have successfully employed time and time again. Presented in an easy and relaxed style, these twelve strategies are shared through everyday personal and business situations that any human being can identify with. If you are looking for ways to recognize your problems earlier, discover solutions in a more organized style, and implement decisions in a calmer more effective manner, then this is the book for you!
Product Reviews
Shipping & Returns
Shipping (USA)
Shipping is available via UPS or USPS and most items ship within 24 hours if the order is placed between Sunday and Thursday. Orders placed after 11am EST for USPS and after 2pm EST for UPS my not ship the same day. If your order comes in prior to that Monday through Friday, we try to get it out same day. All USPS shipments are picked up by Noon Monday through Friday. All UPS shipments are picked up by 3pm EST (sometimes earlier) Monday through Friday.
Any date estimates on shipping are provided by the shipping companies and do not include processing time, please be advised of that when making your shipping decisions. Their estimates do not factor in weekends, holidays, or processing time.
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We can also ship with your FedEx or UPS account number, please call us for more information on those options.
Please also note that the shipping rates for all items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound. We realize this sometimes causes inflated shipping rates when ordering a large quantity of items, so if you feel that the estimator is giving you an outrageous shipping quote, feel free to reach out and we can double check.
Expedited Shipping (UPS Next Day, 2nd Day, or 3 Day)
Orders placed after 2 PM EST will be shipped the next business day.
UPS does not pick up on Saturday or Sunday, so all weekend orders will ship on Monday.
International Shipping
We can ship to almost any destination in the world. International customers must understand that all packages are shipped after a (3) day Review period and must clear customs in your country. The amount of time to do so varies from country to country and we have no control of the package during that time.
Customs, Duties, and Taxes (International)
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Returns Policy
You must call or email for an RMA number. No refunds on unauthorized returns.
We offer a 30 day return period. Returned items must be in "brand new" condition and in its undamaged original packaging to be eligible for return. Spark plugs must be in their sealed plastic sleeves. Opened sleeved spark plugs are not returnable. There will be a 20% - 40% restocking fee on all non-defective products. The restocking fee varies from product to product. Special order items are not returnable.
You must pay the return shipping costs. If the return is a result of our error (you received an incorrect or defective item, etc.), we will refund it once the item has been returned in new condition and the issue is verified. Please note that computer software that has been opened or activated cannot be returned. Defective software will be replaced with the same product as purchased. All shipping charges will be paid by the buyer.
Refunds cannot be guaranteed for non-trackable shipping.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If your item includes a manufacturers return policy that differs from SkySupplyUSA policies, you will need to contact them directly to resolve your issue.
